We always aim to provide a high level service.  Your views are important to us and help to ensure our services are consistently meeting our clients needs. If you are unhappy with the service we have provided it is important that you let us know.

Often people feel more comfortable about suggesting improvements rather than complaining formally. It is important to us that your matter was handled in the best possible manner and that you were happy with the level of service which you were given.  We welcome your views and opinions and any feedback you offer will be extremely valuable for this firm’s future training and development.

If you have any concerns about the service we are providing please let us know immediately to enable us to try and resolve the problem.

In the first instance it may be helpful to contact the member of staff who is acting on your behalf to discuss your concerns and we will do our best to resolve any issues at this stage.

However, if you would like to make a formal complaint, please read our full complaints procedure.

The Solicitors Regulation Authority could help you if you have concerns about our behaviour. You may suspect a Solicitor is being dishonest or you have concerns about their conduct.  This could include dishonesty or deliberately overcharging you, taking or losing your money, or treating you unfairly because of your age, a disability or other characteristic.

You can contact the Solicitors Regulation Authority at :-

The Cube
199 Wharfside Street
B1 1RN

For further information you should contact the Solicitors Regulation Authority on Tel : 0370 606 2555 or visit their website

Where we are


6 Earls Court, Priory Park East
Hull, HU4 7DY

01482 84 81 01


13 St Augustines Gate, Hedon
East Yorkshire, HU12 8EU

01482 89 33 66


112 King Street, Cottingham
East Yorkshire, HU16 5QE

01482 84 81 01

Holderness Road

356 Holderness Road, Hull, HU9 3DQ

01482 89 60 52

Connect with us

Directors: Jane M. Brooks, Stephanie J. Sadofsky, Paul J. Harrison, Lindsay Burdett, Vicky Wilson, Caroline Williams, Lilli M Grigg & Laura Gibb

This practice carries professional indemnity insurance. If you have any queries about our professional indemnity insurance please contact our practice manager Vicky Wilson at

Authorised and regulated by the Solicitors Regulation Authority. SRA number 561799 (Hedon), 591621 (Cottingham).

Law Society Accredited Conveyancing Quality
SFE Accredited Member

Stephanie Sadofsky is the SFE accredited member at Jane Brooks Law

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Complaints Procedure | Privacy Policy | Accessibility | Terms and Conditions

Jane Brooks Law is a trading name of Brooks Law Ltd. Company Number: 07672732. Jane Brooks Law is a Limited Company.
Registered Office Addresses:
13 St Augustines Gate, Hedon, HU12 8EU. Registered in England and Wales. Directors at this address: Jane M Brooks, Lindsay Burdett, Vicky Wilson, Laura J Gibb.
112 King Street, Cottingham, HU16 5QE. Registered in England and Wales. Directors at this address: Paul Harrison, Caroline Williams, Lilli Grigg.
6 Earls Court, Hull, HU4 7DY. Registered in England and Wales. Directors at this address: Stephanie J Sadofsky.
356 Holderness Road, Hull, HU9 3DQ. Registered in England and Wales. Directors at this address: Laura J Gibb, Vicky Wilson.
VAT Registration Number: 916421440.

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